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Shipping & Returns

All in-stock items ship within 24 hours Monday through Friday. In-stock orders received on Saturday, Sunday or on holidays will be shipped the following business day. Items not in stock generally ship within 2-5 business days ARO (after receipt of order) depending on availability from factory. If you need your order sooner, call us at 610-344-9156.

Special Shipping and Handling Fees

Special shipping or handling charges will apply for extremely large or heavy items.

Alaska & Hawaii

If ground service is selected for shipment to Alaska or Hawaii, we will ship the order via our carrier of choice. For these states it is usually Priority Mail.

International Orders

Our site is currently unable to calculate international shipping rates so we are unable to process international orders online. If you would like to discuss placing an international order with Apex Controls, please contact us at 610-344-9156.
Returned Merchandise

No merchandise may be returned without Return Authorization.
Please call to request a Return Goods Authorization (RGA) number for any product you are returning. Apex Controls is not responsible for merchandise returned without an RGA number. Credit may not be issued for products that have been held for over 30 days from date of the original invoice.

Returned product must be in the original packaging and in the original condition with all material, product data sheets etc. included as received.

Approved/Authorized returns must include a copy of the original invoice received with shipment.

Returns of crushed, torn, stained, marked boxes are not accepted.
Returned product arriving broken will not be accepted.

Merchandise returned due to overstock or customer ordering error must be returned freight paid and is subject to a 25% re-stocking charge. Merchandise shipped due to our error will be corrected at our expense.

Last Updated: 27 May 2007 06:36:41 PDT home  |  about  |  terms  |  contact
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